Staff Job Openings
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Staff Job Openings
Registrar (Mission District Branch)
CMC seeks a passionate, compassionate, and experienced administrator to join our team in a key role that combines essential aspects of CMC’s programs and operations, aiding CMC in serving thousands of people each year.
Overview of Position
The ideal candidate for the position of Mission District Branch (MDB) Registrar at Community Music Center is someone with a passion for music education and community arts, and who possesses a service-oriented approach. Through their work, students and faculty feel valued and at home in the growing CMC Community. The Registrar acts as a key liaison between faculty, students/parents, and staff, and their work is at the intersection of CMC’s programming and operations.
Working in a shared leadership model with three additional registrars and with oversight from the Executive Director, the MDB Registrar’s responsibilities include the overall management and implementation of registration activities for the Community Music Center’s Mission District Branch. The MDB Registrars work closely with the Richmond District Branch Registrar and CMC’s Program Director to review policy and procedures related to all aspects of student enrollment, manage information in CMC’s registration database, and develop and maintain the master school schedule. The MDB Registrar will also oversee CMC’s instrument rental program.
Registration
- Responsible for registering students for the Mission District Branch from initial inquiries through payment; including matching the student to a teacher, scheduling of lessons, follow-up, and tuition invoicing.
- Responsible for all communications for student registration and attendance, including assisting in the ongoing improvement of the web-based registration process
- Assist with the implementation and procedures for re-registration, new student registration, and ongoing registration for each quarter
- Assist with the management of the registration system every quarter pertaining to the lesson dates, tuition fees, discounts, bulk invoicing, and online enrollment status
Communication with Faculty and Program Coordination
- Acts as a key liaison between faculty, students/parents, and staff
- Foster clear and efficient communication with teachers regarding their schedule, rosters, and attendance records
- Communicate CMC registration and attendance policy and procedures with faculty and students
- Maintain an open dialogue and prepare/align registration information regarding all new, current, and dropped students with Program Coordinators (Mission District Young Musicians Program, Older Adult Choir Program, and Merit Scholarship Program), the Richmond District Branch Registrar, and the CMC Program Director
- In collaboration with the Program Director, create group enrollment reports at the beginning of each quarter to determine appropriate class sizes
- Assist with the preparation of enrollment reports throughout each enrollment period, as needed to support grants and for annual year-end statistics.
- Maintain a working knowledge of all CMC programs and upcoming events, (registration and non-registration based), and assure that front office staff is versed in these to field inquiries
Finance
- Assist with tracking tuition income; including invoicing, billing, and accounts receivable
- Tracking and updating student sliding scale status annually
- Preparing and tracking faculty hours for the Finance Team
- In collaboration with the program team, prepare and submit instrument supply budget for the fiscal year
- This position is especially important in managing CMC’s instrument rental program
Scheduling
- Develop and maintain the master school schedule for the year
- Responsible for coordination of CMC’s Instrument Rental Program, as well as instrument donations for MDB and Richmond District Branch
- Manage room rentals and assist with the management of the MDB room schedule
- Review faculty programming needs and scheduling with the Program Director
- Manage and update faculty records as directed
Qualifications
- Strong communication and customer service skills, the ideal candidate is a team player and approaches all situations in a friendly and helpful manner
- Administrative work experience in a non-profit and/or in the field of arts management is required; excellent written, verbal and presentation skills are essential; previous supervisory experience desired
- Highly proficient in database management, Microsoft Office Suite programs, and GSuite; experience with ASAP Connected database highly preferred
- Commitment to Community Music Center goals and knowledge of music and music education are highly desired;
- Efficiency and attention to detail, with the ability to work on multiple projects simultaneously
- Strong organizational skills, with the ability to work both independently and as part of a team
- Spanish language skills are highly preferred, and Cantonese and/or Mandarin language skills are also a plus.
Working Conditions
- Full-time, 40 hours per week; Monday–Friday schedule. Of note, our registrars often adjust work hours during enrollment periods.
- CMC-sponsored benefit package includes medical, visual, and dental insurance, paid vacation, and sick leave.
Salary: $50,000-$65,000 annually, commensurate with experience
To apply: Email a resume and cover letter to cmcstaffopenings@sfcmc.orgPlease include “CMC MDB Registrar” in the subject of your email. Only those being considered will be contacted. No phone calls, please. CMC is an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For driving positions that require a clean driving record, employers must state: Following a conditional offer, a motor vehicle record check will be conducted on all final job candidates for whom driving a motor vehicle is an essential job function.
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